Built for a phone
The portal is designed for the device it will actually be opened on, standing next to a cart.
Features / Guest portal
Guest portal
Your guests answer
their own questions.
Every booking comes with a portal, branded to your property, that the guest signs into from their phone. It is the difference between a front desk that takes calls all afternoon and one that does not.
On the rental
A clock they can
A clock they can
watch themselves.
While a rental is running the guest sees exactly how long is left. When the afternoon is going well they extend it in a tap, the extra time is priced against your rates and charged to the card already on file, and your calendar updates.
- Live countdown on the active rental
- Extend by custom hours, priced from your rates
- Availability checked before an extension is accepted
- Extension appears on your calendar immediately
History and cards
Receipts and cards,
Receipts and cards,
without an email to the desk.
Past rentals, what each one cost and what was paid, all in one place. Guests add and remove their own cards, which means the desk is not reading card numbers over a phone line.
- Rental history with receipts
- Add or remove a card on file
- Booking references that match what your staff sees
- Password reset that works without staff involvement
Messaging
A message thread instead
A message thread instead
of a missed call.
Guests message the desk from the portal and your staff answer from the communication screen. The whole thread stays attached to the guest, so the next person on shift can see what was already said.
- Two way messaging tied to the guest record
- Staff answer from one inbox
- Thread history survives shift changes
- Unread counts so nothing sits unanswered
02
Also in here
Documents
Rental agreements and waivers can be shown in the portal and required before payment.
Their data, guarded
Guests see their own bookings only, with password reset and no access to anything of yours.
03
On a phone
Staff use it standing next to a cart, not sitting at a desk. Every screen in the system is built for the phone as well as the desktop, including the calendar.
04
Questions
No. Booking creates it. They sign in with the email from their confirmation, and can set a password from there.
To you. Your resort name, your logo and your accent colour. The guest never sees our branding.
Book a demo
See it running your fleet.
Half an hour on a call. We will set it up with your carts, your rates and your property, and you can decide whether it beats the whiteboard.